Speed Up Good Customers. Stop Communications Fraud.

The communications industry is fast evolving, and facing a number of challenges. Key among those is carriers having to diversify into over the top services such as streaming media, advertising services and digital content in order to stay competitive. This has introduced complexity in trying to manage the same account across multiple services. It has also introduced new fraud threats that carriers have to combat, including rising ATO, social engineering of call center agents, and increasing hardware theft.

Your challenges:

• Stop ATO without adding customer friction
• Fight fraud and abuse across ever-changing vectors
• Improve the login experience without sacrificing security
• Stop hardware losses without losing potential new customers
• Curb rising call center fraud
• Provide a unified login experience across all channels

Download the full Communications Industry Brief to learn more about emerging trends and threats, and how iovation can help you overcome these challenges.