Stop Telecommunications Fraud While Speeding Up Good Customers
Stop Fraud in Real Time
The communications industry is fast evolving, and facing a number of challenges. Key among those is carriers having to diversify into services like streaming media, advertising and digital content in order to stay competitive. This has introduced complexities in trying to manage the same account across multiple services. It has also introduced new fraud threats that carriers have to combat, including rising ATO, social engineering of call center agents, and increasing hardware theft.
Your challenges:
- Stop ATO without adding customer friction
- Fight fraud and abuse across ever-changing vectors
- Improve the login experience without sacrificing security
- Stop hardware losses without losing potential new customers
- Curb rising call center fraud
- Provide a unified login experience across all channels
TransUnion's fraud prevention solution uses flexible business rules and advanced machine learning algorithms to stop devices with risky attributes and behavior. Patented technology allows us to spot and stop coordinated fraud rings by determining connected devices and accounts that span businesses and industries without the need of customers’ directly identifying personal information.
Our comprehensive network of cybercrime fighting professionals submits device reputation reports that detail the type of fraud or abuse a device is confirmed to have committed, such as:
- New account fraud
- Identity theft
- Payment fraud
- ATO
- Prepaid card fraud
- Shipping fraud
- Call center fraud
- Synthetic identity fraud
Download the full telecommunications insight guide to learn more about emerging trends and threats, and to find out how TransUnion can help you overcome these challenges.
